[Gslug-general] Quick question

[Ian Gallagher]

I've ran in to this with another webapp, and I found that it was due
to Firefox reporting itself as Netscape via Javascript. Run this to
see what it says for you:
javascript:alert(navigator.appName)

(You can just put it in the address bar, credit:
http://www.w3schools.com/js/js_browser.asp)

I don't think that's exposed via the user agent at all, or via other
headers normally, so perhaps they're just doing a check via javascript
that isn't that great? Chances are that's the case. (This would also
explain why changing your UA fixes it, when you do so (with the FF
"User Agent Switcher addon anyways), navigator.appName is set to
"Microsoft Internet Explorer")


Hope that helps, feel free to share with the people at the site if need be.


-Ian

On Fri, Dec 5, 2008 at 09:19, Anthony Chitwood <emeriz at gmail.com> wrote:
>
>
> Andrew Kvalheim wrote:
>> No problems using Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5;
>> en-US; rv:1.9.0.4) Gecko/2008102920 Firefox/3.0.4.
>>
>> Andrew
>>
>
> Good to know, thanks.  Its definitely an issue with them not liking
> Linux in the user-agent. I tested last night on XP with the user agent
> changed to the same as my Linux user-agent and it failed as well.  I
> forwarded that to their support team expressing my "slight" displeasure
> with their handling of my concern etc.. and I got this a few minutes ago:
>
> "Due to its complex nature, your issue has been relayed to our Advanced
> Technical Support Team. Our most skilled technicians will be working to
> resolve your issue quickly and completely. You will be notified promptly
> upon resolution."
>
> We'll see, but again, thanks for all of the help.
>
> Anthony
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